Definition of reference terms:
Cornish Lime Company Ltd is called “CLC” “The
Customer” means the person, firm or company purchasing goods or services
from CLC. “The goods” means and goods to be supplied by CLC in accordance
to these conditions.
These conditions apply to all agreements for the
sale of goods to the customer, to the exclusion of all other terms and conditions
which the customer may purport to apply under any purchase order or in correspondence
elsewhere. CLC shall not be liable to the customer for loss arising from or in
connection with any representations made by CLC’s employees or agents except
as they appear on the face of this document.
For ‘Cash’ customers,
orders will not be dispatched by CLC until full payment has been received. ‘Account’ customers
will be invoiced on or after the sale of goods and the customer will make payment
within 30 days of the date of invoice. If the customer fails to make any payment
on the due date, CLC shall be entitled to suspend any pending orders and appropriate
any payment to any goods or services as they determine. Please ensure that all
necessary payment procedures are established at the outset as non-payment to
terms can result in the immediate suspension of trading. Title of the goods will
not pass to the Customer until CLC has received payment in full for the goods.
The prices of goods are generally stated exclusive of V.A.T, which
the customer also has to pay. CLC reserves the right, by giving notice to the
customer at any time before delivery, to increase the price of goods and services
to reflect any increase in the cost to CLC due to any factor beyond the control
of their control (such as currency fluctuations, changes in transportation services
It is required that collections of goods are signed for with
a legible signature by a representative of the Customer who then accepts responsibility
that the goods are received in good order.
The charge for delivery will
be clearly shown on the invoice. If the Customer wishes to Instruct CLC to deliver
goods without being present they must notify in writing (email or letter) prior
to the agreed delivery date. In this instance the Customer accepts full responsibility
for the goods once delivered has taken place and in this instance CLC cannot
accept responsibility for delivery to the incorrect address.
Goods must be signed
for by the customer or their representative and the signature must be clearly
legible on the delivery documentation. Any claim by the customer which is based
on any defect in the quality or condition of the goods or failure to correspond
with the general specification, shall be notified to CLC no later than 24 hours
from the date of delivery or receipt of the goods by the customer. If the Customer
does not notify CLC accordingly, the Customer shall be deemed to have accepted
the goods and shall not be entitled to reject them.
Where any valid claim is
notified to CLC, CLC shall be entitled to replace the goods free of charge or
at CLC’s sole discretion refund to the Customer the price of the goods
(or a proportional part of the price), but CLC shall have no further liability
to the customer.
Whilst CLC will endeavour to arrange deliveries within the stated
period at the time of ordering, CLC does not guarantee delivery of goods for
any specific date or time.
Risk of damage to or loss of the goods will pass to
the Customer on delivery. Except in respect of death or personal injury caused
by CLC’s negligence, CLC shall not be liable for any indirect or consequential
loss of time arising out of the supply of the goods or their use or resale by
the customer, and the entire liability of CLC shall not exceed the price of the
Haulage Contractor deliveries
Normal deliveries are based on 2/3 days
(economy) or next day delivery (these do not include weekends or public holidays).
Unless specifically requested, all deliveries will be by heavy goods vehicles
(excluding parcel post, FED EX and ANC deliveries).
Where a delivery is attempted
and no-one is present to receive the order, nor can CLC gain contact of the customer
and the goods are returned to the depot for re-delivery a second delivery charge
may apply. Any additional costs for redelivery will be the recipient’s
CLC will accept customer returns for standard
items provided they are returned at the customer’s expense and are fit
for re-sale which will be decided at CLC’s sole discretion. In all instances
a 15% ‘restocking fee’ will be deducted from the total value for
For products with a ‘shelf life’ CLC reserves the right to
credit as it sees fit which will be affected by the time remaining on the products
life. Please note, CLC cannot accept returns for coloured materials (such as
paints, mortars, monostastier etc) or specifically produced bespoke products,
as these items have been produced to meet an individual customer requirement.
CLC accepts no responsibility for natural variation of Sand / Aggregate
batch to batch and CLC strongly advises that customers purchase enough for their
total requirements in the first instance.
CLC strongly recommend purchasing a
paint swatch or sample prior to ordering paint products. The colours shown on
our website are indicative only and those displayed on your screen may not accurately
reflect the colour of the product.
PPE / Safety
CLC advises that all Customers
to use the appropriate PPE when using any of its products and urges the customer
to request information and guidance if required.
Technical, Quotations and Estimates
It is the policy of the company to offer
consumption guidelines rather than to stipulate required quantities. By placing
an order the customer acknowledges that they do not rely on any representations
made by CLC. Any estimate of quantities needed or advice as to the suitability
of any goods for any particular purpose given by CLC employees is given without
liability. The Customer is responsible for ascertaining the quantities required
and the suitability of the goods for their purpose.